Welcome to Bikini Confidence! These Terms and Conditions govern your use of our website and purchases made through bikiniconfidence.com. By accessing our site and making a purchase, you agree to be bound by these terms.
1. User Responsibilities and Account Terms
Eligibility
You must be at least 18 years old and have the legal capacity to enter into binding contracts to make purchases on our website.
Account Information
When creating an account or making a purchase, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your information to keep it accurate
- Maintain the security of your password and accept all risks of unauthorized access
- Notify us immediately if you discover or suspect any security breaches related to our website
Prohibited Activities
You agree not to:
- Use our website for any illegal purpose or in violation of any laws
- Attempt to gain unauthorized access to our systems or engage in any activity that disrupts or interferes with our website
- Use any automated means or form of scraping or data extraction without our written permission
- Circumvent any measures we implement to restrict access to the website
2. Products and Services Description
Product Information
We offer a curated collection of beachwear including:
- Bikini Sets
- One Pieces
- Resort Wear
- Separates
- Tankini Sets
We strive to display our products as accurately as possible, but please note:
- Colors may appear slightly different on various screens due to device display settings
- Product descriptions are provided for informational purposes only
- While we make every effort to ensure information is accurate, we cannot guarantee that all descriptions are entirely error-free
Availability
All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.
Important Note on Swimwear Bottoms: For health and hygiene reasons, all swimwear bottoms are considered final sale and cannot be returned or exchanged unless defective or incorrect item was shipped.
3. Orders and Payment Terms
Order Process
Placing an order on our website constitutes an offer to purchase products subject to these Terms and Conditions. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available, inaccuracies, or errors in product information.
Order Confirmation
After placing an order, you will receive an email confirmation acknowledging receipt of your order. This email is not an acceptance of your order, but a confirmation that we have received it.
Acceptance of Order
Acceptance of your order occurs when we ship the products and send you a shipping confirmation email. Only those products listed in the shipping confirmation are included in the contract.
Pricing and Payment
All prices are displayed in US Dollars (USD). We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
By providing payment information, you represent that you are authorized to use the payment method and authorize us to charge your payment method for the total amount of your order.
Shipping and Delivery
We ship to most global destinations excluding some parts of Asia and remote areas. Please allow 1-2 business days for order processing before shipment. We do not process or ship orders on weekends or holidays.
We offer two shipping options:
- Standard Shipping ($12.95): Shipped via DHL or FedEx. Delivery typically occurs within 10-15 business days after shipment.
- Free Shipping: Available on orders over $50, shipped via EMS. Delivery typically occurs within 15-25 business days after shipment.
These timeframes are estimates only and may be affected by factors outside our control, including customs processing.
Customs and Import Duties
For international orders, you may be subject to import duties and taxes imposed once your package reaches its destination. These charges are the customer’s responsibility as we have no control over these charges.
4. Returns, Exchanges and Refunds
Returns Policy
We want you to feel confident in your purchase. If you’re not completely satisfied, we accept returns and exchanges within 15 days of you receiving your order.
To be eligible for return or exchange, items must be:
- Unworn and unwashed
- In the original packaging
- Have all original tags attached
Non-Returnable Items
For health and hygiene reasons, we cannot accept returns or exchanges on:
- All swimwear bottoms
- Any item marked as “Final Sale” on its product page
Return Process
To initiate a return or exchange:
- Contact our Customer Confidence Team at [email protected] within the 15-day window with your order number and reason for return
- We will provide a Return Authorization (RA) number and shipping instructions
- Securely package the item(s) with all original packaging and tags, including your RA number on the package
- Mail the package to: 1992 Delaware Avenue, San Francisco, US 94107
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong item shipped). We recommend using a trackable shipping service as we cannot be responsible for items lost in transit.
Refunds
Once we receive and inspect your returned item:
- Refunds will be processed to your original payment method within 5-7 business days
- Please allow an additional 3-10 business days for your bank or credit card company to post the refund
Exchanges
For size exchanges:
- We will ship the new size once we receive the original item
- You are responsible for shipping costs for the new exchange shipment
- If the new item has a higher price, you will be charged the difference
5. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Bikini Confidence or our content suppliers and is protected by international copyright laws.
You may not:
- Republish material from this website without prior written consent
- Sell, rent, or sub-license material from the website
- Reproduce, duplicate, copy, or otherwise exploit material on our website for commercial purposes
- Use any trademarks, service marks, or logos appearing on the website without our prior written consent
You may view, download, and print pages from the website for your own personal use, subject to the restrictions set out in these terms.
6. Limitation of Liability
Bikini Confidence will not be liable for any direct, indirect, incidental, special, or consequential damages that result from the use of, or inability to use, our website or products.
We do not guarantee that our website will be uninterrupted or error-free, and we will not be liable for any interruptions or errors.
Our total liability to you for any claim related to these Terms or your use of our website will not exceed the amount you paid for the products that are the subject of the claim.
Indemnification
You agree to indemnify and hold harmless Bikini Confidence and our affiliates, officers, agents, and employees from any claim or demand made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.
7. Privacy Policy
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you consent to our collection and use of personal information as outlined in our Privacy Policy.
8. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of the State of California, without regard to its conflict of law provisions.
Any dispute relating in any way to your use of our website or products shall be submitted to confidential arbitration in San Francisco, California, except that to the extent you have violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any state or federal court.
9. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after any changes constitutes your acceptance of the new Terms and Conditions.
We encourage you to review these Terms periodically for any updates or changes.
Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Email: [email protected]
Address: 1992 Delaware Avenue, San Francisco, US 94107